The AI market will reach $827 billion by 2030, but growth means nothing if humans can't trust the systems they're asked to use.

Hi. I'm Katy Neale, a Senior UX Designer specializing
in human-centered AI for government missions.

At Vega Federal Solutions, I design AI automation that operators actually want to use—because the most sophisticated algorithm is worthless if it sits unused in production.

My approach combines systems thinking with
service design to ask the questions others skip:

How much AI is actually needed?
What happens when it fails?
How do we keep humans in control of mission-critical decisions?

I don't just design interfaces. I design trust.

Human-Centered AI Design

Government UX Strategy

Service Design for Complex Systems