Bio/Contact
Here, you can write a brief introduction to your page. This engages your visitors and answers questions they may have about you.
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“As Neil D. Lawrence argues in “The Atomic Human,” AI’s real power isn’t replacing human decisions—it’s removing the bottlenecks that slow down human choice-making.
This philosophy drives my approach to UX design.”
I solve problems through design for humans
Selected Skills
CONTENT AUDITS/CONTENT INVENTORY
CONTROLLED VOCABULARIES/TAXONMY DESIGN
CONTENT MODELS/LIGHTWEIGHT ONTOLOGIES
CONTENT GOVERNANCE/LABELING STANDARDS
AI + UX Design (Agentic AI)
prompt engineering
User-Centered Design
Human Centered
Systems Thinking
Systems Mapping
Customer Journey Mapping
Complex App Design
(DOD workspace)
Complex User Design
(Legacy app analysis)
Emotional & Visual Design
Competitive Analysis
Generative & Evaluative Research
Wireframing & Prototyping
Usability & Preference Testing
Design Documentation & Presentation
User Personas &
Business Requirements
Mobile First & Responsive Design
Data Visualization &
Interactive Design
Information Architecture &
User Flows
Solid Understanding of Typography
Layout & Color Theory
Solid Understanding of Responsive Design
Experience in A/B Testing
Katy Neale
I’m a Senior UX Designer specializing in mission-critical defense systems and AI-enabled modernization. I’ve supported TRANSCOM-aligned mission planning workflows through CAMPS Inc. 1 for the 618th Air Mobility Command—where UX directly impacts operational outcomes, trust, and readiness.
Today, I focus on human-centered AI design for government missions: decision-support workflows, agentic systems with oversight, and information architecture that improves retrieval accuracy and usability.
What I Bring:
• Defense Domain + Ops Reality — Deep understanding of constraints, approvals, and stakeholder complexity in military environments
• Legacy → Modernization — End-to-end workflow redesign under operational and technical constraints
• AI UX + Trust — Human-in-the-loop patterns, progressive disclosure, confidence signaling, override/escalation paths
• IA for AI Enablement — Terminology alignment, structured labeling, and findability improvements to support retrieval + decision support
• Cross-Functional Leadership — Translate between mission users, engineering, and leadership; drive clarity where requirements are incomplete