“AI’s real power isn’t replacing human decisions—it’s removing the bottlenecks that slow down human choice-making.
— Neil D. Lawrence's "The Atomic Human"
 
 

This approach defines my UX.

 

 

I solve problems through design for humans

 

Selected Skills

AI + UX Design (Agentic AI)
Prompt Engineering
User-Centered Design
Human Centered Systems Thinking
Systems Mapping
Content Audits/Content Inventory
Controlled Vocabularies/Taxonmy Design
Content Models/Lightweight Ontologies
Content Governance/Labeling Standards
Customer Journey Mapping
Complex App Design (DOD workspace)
Complex User Design (Legacy app analysis)
Emotional & Visual Design
Competitive Analysis
Generative & Evaluative Research
Wireframing & Prototyping
Usability & Preference Testing
Design Documentation & Presentation
User Personas & Business Requirements
Mobile First & Responsive Design
Data Visualization & Interactive Design
Information Architecture & User Flows
Solid Understanding of Typography
Layout & Color Theory
Solid Understanding of Responsive Design
Experience in A/B Testing


 
 

Katy Neale


I’m a Senior UX Designer specializing in mission-critical defense systems and AI-enabled modernization. I’ve supported TRANSCOM-aligned mission planning workflows through CAMPS Inc. 1 for the 618th Air Mobility Command—where UX directly impacts operational outcomes, trust, and readiness.

Today, I focus on human-centered AI design for government missions: decision-support workflows, agentic systems with oversight, and information architecture that improves retrieval accuracy and usability.

What I Bring:

• Defense Domain + Ops Reality — Deep understanding of constraints, approvals, and stakeholder complexity in military environments

• Legacy → Modernization — End-to-end workflow redesign under operational and technical constraints

• AI UX + Trust — Human-in-the-loop patterns, progressive disclosure, confidence signaling, override/escalation paths

• IA for AI Enablement — Terminology alignment, structured labeling, and findability improvements to support retrieval + decision support

• Cross-Functional Leadership — Translate between mission users, engineering, and leadership; drive clarity where requirements are incomplete


Let's Connect

 

Education

2025

How to Scale a Business with AI Agentic Workflows (MAVEN)

AI for designers certification
(interaction design foundation-IDF)

how to measure ux and design impact certification
(smashing magazine with vitaly friedman)


2024
Human Centered Systems Thinking Certification (IDEO)


2023
Workshopper Master Certification (AJ&Smart)


2020

UX Fundamentals, UX Immersion (CareerFoundry)

2011

MFA in contemporary art
Washington University in St. Louis


2008
MA Painting & Drawing
Eastern Illinois University