Hi.
Welcome to my website. I’m a Senior UX/AI designer focusing on UX+AI for defense & enterprise systems. Check out my Case Studies for my latest work. Check out “Thoughts” for my musings on what I’m learning.
Welcome to my website. I’m a Senior UX/AI designer focusing on UX+AI for defense & enterprise systems. Check out my Case Studies for my latest work. Check out “Thoughts” for my musings on what I’m learning.
Kathryn (Katy) Neale
Human-AI Collaboration Designer | Agentic Workflow Architecture |
Trust & Governance Frameworks
St. Charles, MO · Remote312-927-5596
www.nealedesigns.com
Substack: Designed to DivergeLinkedIn: katyneale510
Enterprise systems designer specializing in the collaboration layer between humans and AI agents—the trust architecture, transparency frameworks, and workflow design that determine whether AI actually gets adopted and used effectively. 6+ years designing complex, data-heavy workflows in mission-critical environments; 2+ years focused exclusively on agentic systems, multi-agent orchestration, and human-in-the-loop interaction design.
Core thesis: The best AI agent is only as good as the experience around it. I design how humans and AI systems build trust, communicate uncertainty, surface decisions for meaningful review, and recover gracefully when the model is wrong—so organizations get real adoption, not just technical deployment.
Human-in-the-loop interaction designTrust calibration & confidence signalingConversational & agentic workflow designEscalation & error-state UX patternsMulti-agent orchestration architectureRAG strategy & contextual data injectionAI governance & lifecycle frameworksEvaluation & observability designEnterprise workflow modernizationInformation architecture & taxonomy designRapid prototyping & usability testingCross-functional collaboration (eng, product, exec)
Tools: Figma · FigJam · Claude · ChatGPT · Gemini · LangChain (foundational) · Agentic Workflow Platforms (Maven)
AI Systems Designer — Human-AI CollaborationFeb 2025 – Jan 2026
Vega Federal Solutions · St. Louis, MO
Operated within an AI R&D and innovation context—designing, prototyping, and documenting human-AI collaboration frameworks for internal methodology development and client-facing pitches.
Developed a documented UX + AI methodology covering agent role definition, guardrail design, transparency layer patterns, and evaluation criteria—built as a reusable framework, not tied to a single deployment.
Designed and documented conceptual multi-agent orchestration models (orchestrator, specialist, QA, evaluation agents) with explicit human oversight and fallback interaction patterns.
Researched and codified governance approaches for agentic systems: contextual prompting strategies, failure mode planning, and trust-building interaction sequences—synthesized into artifacts for both internal and client-facing use.
Produced system diagrams, prototype artifacts, and design documentation used in innovation narratives and capability demonstrations across internal teams and prospective clients.
Senior UX & Workflow Systems DesignerNov 2020 – Feb 2025
SuprTEK, Inc. (618th AOC / TRANSCOM) · O'Fallon, IL
Led workflow modernization for mission-critical enterprise applications used daily across multiple Air Force operational units—designing systems where accuracy, clarity under pressure, and decision support were non-negotiable requirements.
Designed controlled vocabularies, taxonomies, and information architectures to reduce cognitive load and improve decision consistency in high-data-density operational environments.
Mapped complex multi-stakeholder user flows, identified system-level constraints, and translated domain requirements into structured workflow models and interface logic.
Produced end-to-end design artifacts (journey maps, task flows, wireframes, prototypes) supporting iterative delivery across cross-functional teams including engineering, product, and domain operations.
Applied human factors principles in designing interfaces for operators working under time pressure with complex, interdependent data—prioritizing clarity, recoverability, and operator confidence.
Earlier Experience2004 – 2020
Service Content Designer, Wellspring Software · Web/Visual Designer, Neale Designs · Director of Marketing, Bradford Allen Realty Services
Applied AI Workflow Architecture Training (MAVEN)2025–2026
12-week program completed twice for advanced implementation depth
Designed three full capstone AI agent systems, each with documented multi-agent orchestration models, RAG strategies, governance frameworks, and production-readiness roadmaps (POC → pilot → scale).
Operation Helping Hand: Multi-agent prototype for defense mission planning—demonstrated human-AI collaboration architecture with explicit human oversight checkpoints, agent role separation, and fallback design for high-stakes decision contexts.
Delivered formal PRDs, system architecture diagrams, and deployment strategy documentation; presented findings to technical and non-technical stakeholders.
AI Agentic Workflows Foundations (MAVEN) — 2025UX Metrics, KPIs & Design Impact (Vitaly Friedman) — 2025AI for Designers (IDF) — 2025Human-Centered Systems Thinking (IDEO) — 2024Workshopper Master (AJ&Smart) — 2023UX Fundamentals / UX Immersion (CareerFoundry) — 2018–2020
MFA, Painting — 2009–2011MA, Painting & Drawin