CAMPS Inc. 1 (Consolidated Air Mobility Planning System) Contract with

SuprTEK, Inc.

SuprTEK Inc. is a software development firm with an office at O’Fallon, IL and has a contract with the US Air Force to redesign their Consolidated Air Mobility Planning System (CAMPS Inc.). This application is responsible for all airlift (cargo and people) and air refueling (short notice and coronets) movement throughout the globe across several lines of businesses.

As a UX/UI Systems Designer, I thrive on tackling complex challenges by leading teams with empathy and intuition. My passion lies in uncovering insights and leverage points that drive effective, holistic solutions. I am dedicated to enhancing both user experiences and system efficiency, aiming to deliver impactful outcomes that benefit all stakeholders involved.

For the past 4 years, I've served as the Lead UX/UI Lead for CAMPS Inc. 1, a mission planning application. This role has equipped me with deep insights into managing complex systems, applications, and diverse user needs. Working within government and military sectors has exposed me to navigating intricate stakeholder dynamics and diverse program priorities. Despite these challenges, I am dedicated to envisioning future application states while effectively managing current constraints.

Specializing in DOD applications, particularly within the Air Force, has sharpened my ability to deliver tailored solutions that enhance operational effectiveness and user satisfaction. My approach blends strategic vision with a meticulous understanding of user experience, ensuring that every design decision contributes to both mission success and stakeholder alignment.

RESPONSIBILITIES:

• Ensuring that the “future UX/UI end state” aligns to Key Performance Indicator’s deliver on the broader strategic goals for program (coordination with Leadership-PM, SA’s)

• Identify and prioritize UX process improvement (automation, digitization, efficiency) opportunities for each user base  &  identify app-wide holistic solutions 

• Use Systems & Design Thinking to problem-solve, analyze & identify pain points to effectively leverage more impactful solutions in complex systems 

• 1 of 12 ADEV team members with military knowledge, technical background, competencies in development, integration, and design for 8 different lines of military businesses

• Lead & train program-level wide UX Research best practices & Customer Feedback Events

• Manage internal team of Mid-Level UX Designers (& Junior UX Designer)

• Works closely with Product Managers to ensure quality

• Educate teams at a program-level, the value of UX mindset & industry-wide best practices

  SKILLS:

  • User-Centered Design

  • Human Centered Systems Thinking

  • Systems Mapping

  • Customer Journey Mapping

  • Complex App Design (DOD workspace)

  • Complex User Design (Legacy app analysis)

  • Emotional and Visual Design

  • Competitive Analysis

  • Generative & Evaluative Research

  • Wireframing & Prototyping

  • Usability & Preference Testing

  • Design Documentation & Presentation

  • User Personas & Business Requirements

  • Mobile First & Responsive Design

  • Information Architecture & User Flows

  • Solid Understanding of Typography, Layout & Color Theory

  • Solid Understanding of Responsive Design, 

  • Data Visualization & Interaction Design

  • Experience in A/B Testing

  • Master Workshopper (Sprints, UX, Leadership etc.)

I can, therefore, only show parts of my process and instead describe the kinds of projects that I’ve been able to work on with the client. Please contact me further for a private password link to my portfolio since I cannot publicly share all my content. Thank you - kathryn.neale@gmail.com. (Use cases are coming).

Logo Redesign

Outside of my requirements as UX/UI Design Team Lead, I was asked by the Government PM if I would be interested in redesigning the logo for the application (CAMPS Inc. 1). The process was started in January of 2020 and then was dropped for a bit and then picked up months later and finished around August 2020. It was an interesting journey to learn about my client at the beginning and then coming back after months of learning and bringing that perspective back into the logo.

The original logo was a photo collage of an airlift C17 flying “out” of a globe. So I took that for the final inspiration after working through several other ideas such as patches/badges etc. Click button below to see logo process iterations. For the final logo, we wanted to incorporate the Air Force logo as well as indicate all lines of business which included airlift and air refueling. So I recreated a vector drawing of a C17 and a KC135 tanker with a F15 fighter in the background (to also indicate Coronet movement). The challenge was that a lot of words was wanted - “CAMPS” and then including the description of what “CAMPS” means and then also the slogan. And we needed a darker version but also the light version. Another challenge is that when the logo is needed for presentations or email signature, the logo ideally is “stripped” of all the extraneous words and just offers the basic design elements, etc.

The logo redesign has been such an honor to be a part of because this application is seen and recognized by users worldwide throughout the military, USTC and 618th AOC operations.